Covid-19 Response

Our Online Shop remains open and extra measures have been put in place to ensure the safety of staff and customers with surfaces being wiped down and staff washing their hands regularly. Employees are also observing current distancing guidelines to remain at least 2 meters away from one another. We would also like to assure you that from past experience with other coronaviruses, they don’t tend to survive long on parcels and packages.

The situation is constantly changing and quickly so at times you may find that there are delays in receiving your order or responding to enquiries.

Currently the companies we use to deliver our parcels (Royal Mail, Hermes and DPD) are reporting a good service but, but due to the volume of parcels being received by all couriers over the Christmas period there may be some delays to orders being received. Royal Mail has stated ‘some areas of the country will experience reduced service levels at some points due to Coronavirus-related absences’. They too have put measures in place to adhere to the governments social distancing guidelines. Please visit the individual carrier’s websites to see what measure they have put in place to help stop the spread of the virus.

In the event of a lockdown orders will be dispatched once business is allowed to resume.

Stay well, take care of each other, social distance to save lives and remember we’re all ‘in it together’.